If you have been using Dhan for some time now and there's no trading activity on your profile, you might see this screen:
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As per exchange guidelines, if there is no trading activity in your account for 365 days, then from the 366th day onwards, your trading account will be marked as "dormant" or "inactive". Once dormant, it can take anywhere between 48 to 72 hours to re-activate your account. Hence, we remind you via in-app prompts well ahead of this deadline.
If you have no intent to trade, you can continue to use the app or web experience of Dhan and Options Trader and there is no action required from your end. However, if you want to avoid the re-KYC journey, simply place a trade to keep your account active.
If your account has already been marked dormant, please read this: https://dhan.freshdesk.com/a/solutions/articles/82000830255